At GauGopal, we’re committed to delivering purity to your doorstep — safely, swiftly, and with care. Please take a moment to review our shipping policy for complete clarity on our delivery process.
📦 Order Processing
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All orders are processed within 1–2 business days, excluding Sundays and public holidays.
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Once your order is confirmed, you’ll receive an order confirmation email with your purchase details.
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Orders placed after 5 PM will be processed on the next business day.
🚚 Shipping & Delivery
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Estimated Delivery Time: 5–7 business days across most locations in India.
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We ship via trusted courier partners to ensure your ghee arrives fresh and intact.
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You will receive a tracking ID via email/SMS once your order is dispatched so you can track it easily.
📍Delivery Coverage
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We ship PAN India to all major cities, towns, and most rural areas.
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In case your pin code is not serviceable, our team will get in touch to find the best alternative.
💰Shipping Charges
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FREE shipping on all prepaid orders above ₹999.
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A flat shipping charge of ₹49 applies to orders below ₹499.
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Cash on Delivery (COD) is available in select locations with an additional fee as per provider.
❗Delays & Order Issues
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While we aim for timely delivery, delays may occur due to weather, logistics, or other unforeseen factors.
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If your order hasn’t arrived within the expected timeframe, contact us at gaugopalghee@gmail.com or +91 6353 918 928 with your order ID.
📦 Damaged or Incomplete Orders
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If your order is delivered damaged or with missing items, please notify us within 24 hours of delivery.
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Kindly share photos of the package and product at gaugopalghee@gmail.com, and we will resolve it promptly with a replacement or refund as applicable.
Need help?
We’re here for you!
📧 Email: gaugopalghee@gmail.com
📞 Phone/WhatsApp: +91 6353 918 928
Thank you for trusting GauGopal — where tradition meets purity.
